Greetings from lockdown! All the H2O crew are doing well and hope you are too. It’s looking like we still have a few more weeks at home, but won’t know for sure until the May 11th announcement.

If you do not have enough hair product to see you through Level 3, you can place an order and collect it from us following the contactless collection regulations. (See below on how to do this)

If you need to cut your fringe, some professional tips are: cut a only little bit at a time (you can always cut more), nail scissors or any fine blade are good and if dull try to use tips to snip, beard/bikini trimmers work well for a blunter edge and can be used on any angle against the hair (diagonal works well to push the hair in a direction as “short hair pushes the longer hair”).

If you had an appointment with us during the shutdown period, please be patient and we will contact you as soon as possible to reschedule those appointments. Any existing appointments after June 1st will be kept as is, unless we hear from you otherwise. After we have rescheduled the missed appointments we will open up the online booking software.

On that note, we are excited to announce we are changing our booking software from Mindbody to Ovatu. The software has a great reputation in NZ and will help us to provide better service. A few of Ovatu’s great features are: reliable txt or email reminders with calendar syncing, the ability to book and reschedule your own appointments easily online, and receive last minute deals on your phone/computer or view on the booking site.

To order product just send us an email to with your order by name/description or photo of product and we will get back to you within 24hrs with a contactless collection time.

If you need a recommendation for product send a photo of your hair with a brief description of what your hair is needing, eg. moisture, softness, shine, strength, elasticity, etc. plus whether you have any allergies/intolerances on skin or to fragrances and what sort of products have or have not worked in the past. The more information you can give the better chance we have of a successful match, as all sales are final, and we will not be able to take product returns at this time.

Take care, and we look forward to seeing you soon!